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Return Policy
All of our products are guaranteed to meet or exceed OEM specifications, and to be free of defects in material or workmanship.

Please inspect your shipments promptly. All damage, shortages and errors must be reported to us within 10 days of your delivery. If a shipping container appears visibly damaged, you may refuse shipment, as “damaged”. All other refused shipments will incur freight and restocking charges.

All return products must have a return authorization number and will not be accepted without one. Call us for return instructions and a return authorization number. All returns, with exception of our shipping error or visibly damaged containers, will be subject to a 15% restocking charge.

Return shipping charges are refundable only in cases of our shipping error or defective product.

All returns must be in re-saleable condition, in their original packaging and include all parts, accessories, manual and internal packaging.

Obsolete products are non-returnable.

Special order items are returnable only if they are defective and we are notified within 10 days of invoice date. Items that are returned as defective will be tested, and if found to be non-defective will incur a 25% restocking charge plus all shipping costs.

All returns for credit must be made within 30 days of invoice date. All returns after 30 days will be exchange only.  
 
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